Privacy Policy

Who we are

Our website address is: https://prohealthsupportservices.com.au.

ProHealth Support Services is committed to protecting the privacy of our clients and their personal information. This Privacy Policy outlines the types of information we collect, how we use that information, and the measures we take to protect client privacy.

Information We Collect We collect personal information from clients in order to provide our services. This information may include:

    • Name, address, and contact information

How We Use Information We use personal information for the purpose of providing services to our clients. This includes:

    • Creating and maintaining client records
    • Developing and implementing care plans
    • Communicating with clients and their family members
    • Coordinating with other healthcare providers
    • Billing and payment processing

We may also use personal information for quality assurance and internal business purposes.

Protection of Information We take measures to protect client’s personal information, including:

    • Limiting access to personal information to authorized personnel
    • Storing personal information securely
    • Regularly reviewing and updating our privacy policies and procedures
    • Training staff on privacy policies and procedures

Disclosure of Information We may disclose personal information to third parties for the purpose of providing services. This includes:

    • Coordinating care with other healthcare providers
    • Billing and payment processing
    • Reporting required by law or regulation

We do not sell or otherwise disclose personal information to third parties for marketing purposes.

Your Rights Clients have the right to access and review their personal information, as well as request correction or deletion of that information. Clients may also request a copy of this Privacy Policy at any time.

Changes to Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services or privacy practices. We will provide notice of any significant changes to this policy.

Contact Us If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at info@prohealthsupportservices.com.au

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